Soft skills and business success
It has been said that companies' success lies in their employees, but have you ever wondered what makes an employee successful? How does this success at work influence the company?
Many department managers state that a company's success is due employees' satisfaction with their work. But they always mention as well the importance of soft skills that enable employees to feel satisfied working in the company.
What are soft skills?
According to the Catholic University of San Pablo, Peru, soft skills are non-technical skills related to the way you work: for instance, how you interact with your coworkers, how you go about solving problems, and how you manage your work.
Soft skills allow employees to develop beyond their academic skills. These skills involve relating to and interacting with other people. They are difficult to quantify, yet they are easy to see and point out in those around us.
What skills should my staff have?
Everyone can develop soft skills. Some are innate, but certain skills are better suited to certain departments and should definitely be sought after.
According to learning platform Udemy, the 10 most in-demand skills in the labor market are:
- Conflict management
- Time management
- Stress management
- Communication skills
- Company culture
- Customer service
- Emotional intelligence
- Personal productivity
- Narration
- Change management
How to transform those skills into business success
Although leadership is considered a soft skill and many people develop it innately, others learn to transform skills into leadership. Being a "leader" means inspiring and helping others to reach their full potential, knowing how to mediate when necessary, and observing wisely what still needs to be done to achieve success.
In the end, business success is achieved by bringing out each employee's skills and placing them in the right departments. Human resource managers must be leaders who show others how to develop and adapt to the rapidly changing world of work in recent years. Learn how labor management will change in 2022 and how to use these changes for business success.
